From Our Public Pages

Recipients can access the public tracking page using either the Shipment ID or the carrier tracking number. 

Each shipment created in Chit Chats is given a Shipment ID as carrier tracking is not always available.

  1. On the Chit Chats homepage, click Track Shipment (top of page)
  2. Enter Shipment ID or carrier tracking number and click Track
  3. Chit Chats Tracking updates should appear on the public tracking page similar to the below.

Note: You can also change when your recipients are notified of tracking.

Within your account

  1. Login to your Chit Chats account
  2. Click on one of the following statuses: 'In Transit', 'Delivered', or 'Exception'
  3. Click on any shipment
  4. Click 'Tracking History' (upper right corner)

If applicable, you can also view tracking updates directly from the carrier website by clicking on the tracking number or by searching the tracking number on the corresponding carrier website. See our specific instructions for Asendia shipments.